Quality of service : There were several wrong things reported. The survey took place within a few days of my request. Promptness of response : His office replied to me quickly and arrange an appointment to do the survey through the Estate Agent of the house I am buying. Snagging Survey, Horsham, Surrey, T Tapfumaneyi - July 2021 They responded well to my initial enquiry and kept me up to date. Professionalism : The service was satisfactory. However, I have no prior experience of this area of work, so perhaps this is standard. However, given that the survey took about 30 minutes (where the booker said it would be 3 hours) this feels pricy vs the actual time spent on the survey. Value for money : The quotation was competitive. It would be better if the photos in the appendix referenced the part of the report that pertains to them. They are grainy and not completely in focus. However, the quality/resolution of most of the photos is not good. Overall, the report is clear and simple to read. Quality of service : The service was satisfactory. If the survey had been conducted prior to purchase, I would have had to look for another surveyor. Promptness of response : They did advice me in advance of the long waiting period. Structural Inspection, Southampton - K Miller - October 2021 I felt I understood everything and I'm now more confident in this whole process. Professionalism : The people I spoke to on the phone both in the booking process and after the inspection gave me everything I needed to make informed decisions and gave me total peace of mind. Value for money : As previously stated, I was recommended three different companies and Leo horsfield were by far and away the cheapest for their services! Makes me wonder just how other companies get away with charging so much. No stone left un turned, amazing detail and observation that the bank were happy with which helped me greatly. Quality of service : I requested an inspection for a mortgage application and they did it perfectly. I'll be using their services again and I'm glad this site pointed me in their direction. Promptness of response : They were by far the cheapest option out of all the suggested companies on here and it also turned out they had the most availability and were incredibly professional.
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