![]() I asked to speak with the warranty department but was told that they only communicate via email. I picked up my work phone (that I hadn't used to contact them up until this point), and attempted to call again. I attempted to call again but the phone rang out, unanswered, three separate times. I called again and was told the "warranty department was at lunch", but was assured that my request would be put at the top of the list, and I'd receive a response immediately upon their return from lunch. I called again, was placed on hold for 10 minutes, and then hung up on. After completion of the form I waited for more than 24 hours with no response. I immediately called JDM Engine Zone and was told to fill out the online warranty request form and they'd be in touch within 24 hours. The engine I received had large amounts of dirt and engine grime built up in the spark plug bores indicating they had never been removed (its impossible to test compression without removing spark plugs). JDM Engine Zone claims to compression and leak down test all their engines yet I find that hard to believe. When the valve cover was removed I discovered a massive amount of engine oil sludge buildup. Upon delivery I inspected the engine and began the tear down process necessary to perform the maintenance repairs required by JDM Engine Zone. The representative was pleasant enough, and was able to send me the missing notification. However after a week waiting for a shipment notification, that never came, I called and spoke with one of their representatives. The order process went smoothly and I immediately received an order confirmation. Jdm engine zone free#If you have any questions about item fitment, please feel free to contact us.I recently placed an order with JDM Engine Zone for a ****** VG33E, and quickly came to realize I would regret the decision for weeks to come. We will also reach out to you before shipping to confirm you are receiving the correct engine in the event that your vehicle came with multiple engine options. If you are delivered an item that is not suitable for your car, we will take the item back at our expense and replace the item or refund you. Question: How can we be CERTAIN that this engine will fit my car with no major modifications?Īnswer: If we mention your vehicle's year, make, and model in the item specifics, we 100% guarantee that the engine or transmission will fit your car. The best time to perform maintenance work is before installation, as this will ensure a long, healthy life and a valid warranty. Other common replacement parts include spark plugs, gaskets, thermostat, and other critical parts related to timing, cooling, ignition, and other critical performance systems. Question: What service work should be performed before installation?Īnswer: We highly recommend replacing critical tune-up parts like water pump, timing belt (or chain tensioner if applicable), and any other timing-related components. There are also all kinds of installation tutorials for specific engine swap projects that are often readily available on search engines like Google, forums, and Youtube. Every engine type unique and our expert support staff is here to assist you with your specific project needs. Jdm engine zone install#Question: Are JDM engines ready to drop in and install (aka "plug-and-play")?Īnswer: Yes, once you transfer over certain parts from your original engine and install them onto your newly purchased engine, it will then be ready to drop in and install. ![]()
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